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Firefox pages not loading properly. Login and other action buttons don't respond when clicked. Tried unblocking Java toolkit but that doesn't work.

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New User

Firefox pages not loading properly. Login and other action buttons don't respond when clicked. Tried unblocking Java toolkit but that doesn't work.

Certain sites like Netvibes and other sites containing columns suddenly don't display properly. Signup or login buttons don't respond.

Plugins are up to date.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Firefox pages not loading properly. Login and other action buttons don't respond when clicked. Tried unblocking Java toolkit but that doesn't work.

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
3 REPLIES
Support Forum Moderator

Re: Firefox pages not loading properly. Login and other action buttons don't respond when clicked. Tried unblocking Java toolkit but that doesn't work.

How about updating Firefox?

Site Moderator

Re: Firefox pages not loading properly. Login and other action buttons don't respond when clicked. Tried unblocking Java toolkit but that doesn't work.

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
New User

Re: Firefox pages not loading properly. Login and other action buttons don't respond when clicked. Tried unblocking Java toolkit but that doesn't work.

Thanks, that did the trick!