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Firefox loads only blank new tabs for all web pages, with blank url bar.

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New Contributor

Firefox loads only blank new tabs for all web pages, with blank url bar.

After a minor automatic update (16.0.1 --> 16.0.2), firefox is now completely unusable.

Any time I attempt to load a page, it only shows a blank tab labeled 'new tab'. The url bar for this page will be blank if I try to open it from a link or bookmakrk. The url bar for this page will be exactly what I typed if I manually typed a url. Right-clicking the blank pages does nothing: no context menu. The 'troubleshooting information' page DID load properly though; it's the only page I've been able to display at all so far.

Restarting firefox did not fix the issue. Restarting firefox in safe mode with addons disabled did NOT fix the issue -- so please don't waste time trying to tell me it's the addons. Changing network proxy settings did not fix the issue. There are no connection problems: IE can load pages just fine from the same computer.

I love mah firefox... but now it's dead... please help!

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: Firefox loads only blank new tabs for all web pages, with blank url bar.

Update: Solved: Firefox works properly after restarting entire computer.

It's poor form to require computer restarts for minor browser updates... and even poorer to not say so when you do.

(Some of us are running servers in the background that should not be interrupted.)

3 REPLIES
New Contributor

Re: Firefox loads only blank new tabs for all web pages, with blank url bar.

Update: Firefox can load any local page just fine. Any internet-stored pages continue to fail.

New Contributor

Re: Firefox loads only blank new tabs for all web pages, with blank url bar.

Update: Solved: Firefox works properly after restarting entire computer.

It's poor form to require computer restarts for minor browser updates... and even poorer to not say so when you do.

(Some of us are running servers in the background that should not be interrupted.)

Site Moderator

Re: Firefox loads only blank new tabs for all web pages, with blank url bar.

A major or minor Firefox update should never require a reboot.
If that is the case then you most likely have some security software that was protecting or using files in the Firefox program folder.