Moziila Firefox crashes and sends reports constantly ! Getting the following popup alert notices.
#2} MOZILLA CRASH REPORTER.."WERE SORRY FIREFOX HAD A PROBLEM AND CRASHED"
#3} WELL THIS IS EMBARRASSING.."FIREFOX IS HAVING TROUBLE RECOVERING YOUR WINDOWS AND TABS" ect..
Can you fix this or must I get a NEW BROWSER ?
We're sorry to hear that Firefox is crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.
Just clear the Location bar (address bar), which is where you see http or https web addresses listed, type in about:crashes and press the enter key.
There's an about:crashes link in the Firefox Help - > Troubleshooting Information page, if that's easier.
When I do that I see the words SUBMITTED CRASH REPORTS above words REPORT ID on left side & the words REMOVE ALL REPORTS inside a box above the words DATE SUBMITTED on the right side...but no data.
Also, superimposed over this is a pop up warning notice box stating "UNRESPONSIVE SCRIPT" ect.. and below states SCRIPT:CHROME://GLOBAL/CONTENT/CRASHES.JS:125 At the bottom there are two options to either CONTINUE or STOP SCRIPT ..I have tried both still no data on crash reports??
The links under "Report ID" that start with "bp-" are the crash reports, as shown in the image here.
Either copy the bp- report IDs or post the actual links in your reply.
Hi thanks but there are no links or other data as I said..nothing happens by clicking on the words but the weird part is the "Warning:Unresponsive Script" notice which reads chrome://global/content/crashes.js:125 which is in front of the about:crashes result as explained. The only thing I can probably get a response from or do on the crash report is hit the remove all reports box...but ???
If you can't get to the crash reports from the "Submitted Crash Reports" (about:crashes page) then try getting them by following these directions:
Otherwise, the best I can suggest is to try the troubleshooting suggestions in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.
bp-8b7da1b8-218c-43e6-9ab6-02cec2130122 1/22/2013 2:46 PM bp-89d3e59f-d411-4925-aea1-9f5722130122 1/22/2013 1:18 PM bp-1b3036da-46aa-4b06-985e-46af42130122 1/22/20131 2:07 PM bp-fc677594-4bd9-4285-88f6-c9a542130122 1/22/20131 2:07 PM bp-c121ce07-b644-44dd-993a-4a6412130121 1/21/2013 3:47 PM