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Firefox hangs on Websites (example: g2play.net)

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Firefox hangs on Websites (example: g2play.net)

Hi,

whenever i start a fresh Firefox Process and open Websites (example: g2play.net), Firefox will freeze for around 3 Minutes before the Website loads. This happens on a bunch of different Websites. Different browsers work fine (tried IE10).

What i have tried to fix this issue: - Disable all Addons - Disable Javascript - Start in Safe Mode - Clear all Files (Cache, Offline Data, everything) - Completely remove and install Firefox new - Create a new Windows user - Update all Drivers - Closing all the background programs i could close

Nothing fixed my Problem so far.

Computer Specs: Windows 7 64 bit SP1 updated to the newest versions AMD Phenom II x6 1100T - 6 core proccesor running at 3,30 GHZ noname 8 GB DDR 3 RAM ATI Radeon HD 5750 noname 2 TB Harddrive

Programs running in the background: Steam, Thunderbird, Avast, Winamp, Piclair, Brother ControlCenter3, Brother Status Monitor, Razer Lachesis 5600, AMD Vision Engine Control Center

I think (im not 100% sure on this) that the problem first appeared with Firefox 20.0.1. Also it only happens when loading that website for the first time, once its cached it doesn't hang anymore (i have my firefox set to clear the cache everytime the browser exits).

edit: it's not my connection, neither my DNS Server. I got a 100mbit connection running and i have tried to access the website directly over the IP but the problem still remains.

1 ACCEPTED SOLUTION

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Mozilla Support Contributor

Re: Firefox hangs on Websites (example: g2play.net)

I couldn't understand why about:downthemall, an internal page, would freeze, but I see that the images are populated from downthemall.net and it imports fonts from Google. surrenderat20 also uses Google fonts. g2play hosts its own custom fonts. Is that a pattern?

In case downloadable fonts are an issue, you can disable that feature in about:config by toggling this preference:

gfx.downloadable_fonts.enabled
22 REPLIES
New User

Re: Firefox hangs on Websites (example: g2play.net)

I'm having this problem too. I've tried:

- http://imo.im 
- http://pandora.com
- http://facebook.com

These all load effortlessly in chrome, but when I try to load any of them in FF the browser hangs. The only add-on I'm using is FIrebug.

New User

Re: Firefox hangs on Websites (example: g2play.net)

Those Sites load fine for me, but i don't doubt they hang for you as it seems to target completely random websites on my installation.

Since there has been no answer yet i also tried installing different versions. I've tried 21b2, 22 (aurora) and 23 (nightly).

In all of them is the problem present, even with all Plugins and Addons disabled.

Mozilla Support Contributor

Re: Firefox hangs on Websites (example: g2play.net)

Hi vDrag0n, 3 minutes is a long time. It's hard to think of any process that would have that kind of time-out associated with it.

Does Firefox show the progress messages at the bottom, e.g., Read/Waiting, and if so, do any particular hosts appear to linger for a long time?

Could you check your connection setting here:

orange Firefox button (or Tools menu) > Options > Advanced > Network > "Settings" button

If there are any peculiar settings here, try "No Proxy" and see whether that makes any difference.

Mozilla Support Contributor

Re: Firefox hangs on Websites (example: g2play.net)

Hi gtumbaga, when you say those sites hang, you mean they never load and Firefox locks up? The following article has some diagnostics you could try in that situation: Firefox hangs or is not responding - How to fix. Since it sounds different than the problem vDrag0n is having, if the article doesn't help, could you start a new question showing your system information, add-ons, etc. You can do that here:

https://support.mozilla.org/questions/new/desktop/fix-problems

New User

Re: Firefox hangs on Websites (example: g2play.net)

Hi jscher2000,

It seems a re-installation of FF has fixed my problem.

Thanks, -gabe

New User

Re: Firefox hangs on Websites (example: g2play.net)

Thank you for your answer jscher2000,

there are no proxys or anything set in my settings, it's set to "use System settings" but i also tried setting it to "no Proxy" for now. Didn't help.

In the case of g2play.net, it shows all the status messages up to a specific point (receiving data from cdn.livechatinc.com), then it stops giving out status messages. I tried pinging cdn.livechatinc.com as well as going to other websites using this livechat, both worked fine.

Since this problem appears on many different pages (g2play was just the best example i had since it ALWAYS happens there), i doubt the source is livechatinc.com. Do you have any other ideas?

Site Moderator

Re: Firefox hangs on Websites (example: g2play.net)

does it make a difference when you disable the flash plugin in firefox > addons >plugins?

New User

Re: Firefox hangs on Websites (example: g2play.net)

Nope, doesn't make a difference sadly, already tried it before.

New User

Re: Firefox hangs on Websites (example: g2play.net)

Some more sites i got stuck on today:

surrenderat20.net, about:downthemall (website that opens after installing the Plugin DownThemAll!)