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Firefox hangs many times..

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New User

Firefox hangs many times..

Firefox hangs many times.It's very annoying. It crashes after a pop up which says :

(Warning: Unresponsive Plugin; Shock wave flash may be busy, or it may have stopped responding.)

I updated the flash player another day but still this problem continued. Some other day a similar kind of pop up came but it didn't said anything about Shock wave flash but it is a script problem.Firefox always hangs because of some script problem. When i open Windows media player, Photoshop on the other side..Firefox hangs. I never had any problem with Firefox before.

8 REPLIES
Senior User

Re: Firefox hangs many times..

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

Go to Firefox > Help > Troubleshooting Information.

Click the "Reset Firefox" button.

Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.

Firefox will open with all factory defaults applied.


Further information:

Reset Firefox


Did this fix your problems? Please report back to us!

Thank you.

New User

Re: Firefox hangs many times..

Still the same problem.

SUMO Contributor

Re: Firefox hangs many times..

Try to remove all video programs that Firefox uses. Then, go to the web site and reinstall only the flash player.

Site Moderator

Re: Firefox hangs many times..

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
New User

Re: Firefox hangs many times..

The 2 plugins which are out of date are java-deployment-toolkit and Adobe Acrobat.I never use to update them.Can that cause this problem too ?

SUMO Contributor

Re: Firefox hangs many times..

Out of date anything can cause problems. Go to their web sites and install the current programs

New User

Re: Firefox hangs many times..

That didn't work.

New User

Re: Firefox hangs many times..

I didn't updated those 2 programs but removed it because both of them are not needed for me.But still i am having this hanging problem.It's more than annoying.If i open 4 pages or more,sometimes Firefox hangs.If i open VLC player or Photoshop on the other side,it hangs.What else could be there to try...I think its better to quit Firefox.