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Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

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New Contributor

Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

Win7 64 bit, Firefox 24

  • I have Firefox installed on my C-drive. I created a profile on my D-drive. (by the way: I also have Thunderbird installed on my C-drive, with a profile on my C-drive; the reason for my Firefox profile to reside on the D-drive is that it is quite huge, and the IT does not allow it)
  • Every time I reboot my computer, Firefox forgets that my profile is on my D-drive. I get a warning 'Your Firefox profile cannot be loaded. It may be missing or inaccessible'.
  • Firefox.exe -p learns that Firefox created a (non-working) profile called 'default'
  • Creating a new profile and pointing that to the profile folder on my D-drive solves the problem until next reboot.
  • Completely removing Firefox and re-installing did not solve my issue.
1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

You can try to create a desktop shortcut that starts Firefox via an absolute path to the profile folder.

7 REPLIES
New Contributor

Re: Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

You could try installing firefox directly on drive D, and the whole profile and settings would be stored directly in correct installation directory.

Hope that helps, greetings!

Support Forum Moderator

Re: Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

NO! Installing Firefox on the D:\ drive isn't going to help. By default Firefox will place the Profile and profiles.ini file in App Data on the same logical drive as where the operating system resides - C:\.


koosvdkolk,

Your D:\ drive is a fixed drive? Not a removable drive.
If so, are you using the Profile Manager to create the new Profile?

Or are you 'winging' it?

Have you inspected the profiles.ini file? To check the "path to" that remote Profile?

What's in your user.js file?

Site Moderator

Re: Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

You can try to create a desktop shortcut that starts Firefox via an absolute path to the profile folder.

New Contributor

Re: Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

Profiles.ini:

[General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=Profiles/firefox.default

Now changing to path on D.

New Contributor

Re: Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

Mmm... does not work. I seems that the profiles.ini I found is not used at all, as I changed Name=default to Name=default2 and then opened Firefoxe.exe -p. In the list, only default is mentioned...

New Contributor

Re: Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

firefox.exe -profile "D:/UserData/koos.firefox.profile"

Works!

New Contributor

Re: Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

Thanks all!