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Firefox doesn't work with Windows 8

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New Contributor

Firefox doesn't work with Windows 8

I installed Windows 8 a couple of weeks ago and then downloaded Firefox. I've had problems getting pages to render properly, slow speed etc. IE10 seems to work fine. What's the issue?

4 REPLIES
Site Moderator

Re: Firefox doesn't work with Windows 8

Try to disable hardware acceleration in Firefox.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

New Contributor

Re: Firefox doesn't work with Windows 8

Interesting that security software is the problem. I had the same security software for the past 4 years with earlier versions of Firefox and it never caused a problem. I find it odd that now all of a sudden it's a problem. Sorry, but I don't buy it.

New Contributor

Re: Firefox doesn't work with Windows 8

Neither the disabling of hardware acceleration or resetting of security worked. It simply takes too much time to load pages not related to what I've requested. I ask for my email and it loads a background page on sports, etc.

New Contributor

Re: Firefox doesn't work with Windows 8

Found the answer in another part of the forums. Uninstall Firefox, but leave your personal information (bookmarks, etc.) Reinstall Firefox. That worked for me!