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Firefox doesn't access GMAIL correctly, it returns "The page isn't redirecting properly"

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Grand Master

Firefox doesn't access GMAIL correctly, it returns "The page isn't redirecting properly"

When I navigate to mail.google.com, Firefox used to automatically log me into my Gmail account, however since I updated to the latest version of firefox. I continually get the error The page isn't redirecting properly appear on firefox. It works fine when I access it from IE. Any help would be greatly appreciated. I have also checked that browser is accepting cookies

URL of affected sites

https://mail.google.com/mail/?hl=en&shva=1

5 REPLIES
Site Moderator

Re: Firefox doesn't access GMAIL correctly, it returns "The page isn't redirecting properly"

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies" See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies --- See also http://kb.mozillazine.org/The_page_is_not_redirecting_properly

Grand Master

Re: Firefox doesn't access GMAIL correctly, it returns "The page isn't redirecting properly"

Worked for me!! TY

Grand Master

Re: Firefox doesn't access GMAIL correctly, it returns "The page isn't redirecting properly"

same problem the gmail issue plus some web pages doesnt load correctly (all elements of the page load at left side), solution provide by cor-el solve both problems

New User

Re: Firefox doesn't access GMAIL correctly, it returns "The page isn't redirecting properly"

Firefox doesn't open Gmail Login page correctly most of the time show me

"The connection was interrupted"


but IE is so better than firefox to open Gmail account page

New User

Re: Firefox doesn't access GMAIL correctly, it returns "The page isn't redirecting properly"

I had the same problem, other browsers were ok, just Firefox was failing.

I found it was enough to remove just the cookies for google.com.

Tools > Options > Privacy > Cookies: "Show Cookies", find google.com, click the Remove button.