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Firefox did an update on my computer which affected using the cam or viewing cams at a website. How do I fix this?

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New User

Firefox did an update on my computer which affected using the cam or viewing cams at a website. How do I fix this?

The website I go to was always working before with cams, and I was just there before the update. After Firefox did the update the cams would not work anymore - neither mine nor any others. It is blank. How do I fix this or go back to the old Firefox version? Thanks.

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Site Moderator

Re: Firefox did an update on my computer which affected using the cam or viewing cams at a website. How do I fix this?

Are these cameras publicly accessible for us to test? What plugin do they use )java, flash, etc.)? You actually aren't even on the most recent Firefox version, which may be your problem, try to update Firefox Update Firefox to the latest version, then update your plugins, https://www.mozilla.org/en-US/plugincheck/

2 REPLIES
Site Moderator

Re: Firefox did an update on my computer which affected using the cam or viewing cams at a website. How do I fix this?

Are these cameras publicly accessible for us to test? What plugin do they use )java, flash, etc.)? You actually aren't even on the most recent Firefox version, which may be your problem, try to update Firefox Update Firefox to the latest version, then update your plugins, https://www.mozilla.org/en-US/plugincheck/

New User

Re: Firefox did an update on my computer which affected using the cam or viewing cams at a website. How do I fix this?

Thank you so much for your help. I don't know what plugins they use. I did as you suggested and updated Firefox and the plugins and the cams now work. Thank you.