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Firefox crashes

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New User

Firefox crashes

Hi guys,

I have been using this browser since 2005, and it always worked fantastically. But from past few months(as you guys are always making frequent updates on firefox) I am experiencing very frequent crashes while using firefox. So please fix the problems because of which all this happening, because I don't want to use any other browser instead of firefox.

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2 REPLIES
SUMO Contributor

Re: Firefox crashes

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

Site Moderator

Re: Firefox crashes

Try to disable hardware acceleration in Firefox.