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Firefox crashes

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New User

Firefox crashes

Firefox 9.0.1 freezes on a frequent basis when I use tabbed browsing. I click and drag links to the toolbar (as a new tab) and it freezes when I try to release it. Firefox becomes unresponsive at this point. If I wait, it can take, anywhere from 10 seconds to much longer for Firefox to return to a usable state. This problem happens frequently enough that it has become a nuisance. I have noticed this problem on both Windows 7 and 8 (64 bit). Is there a fix?

1 REPLY
Site Moderator

Re: Firefox crashes

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.