cancel
Showing results for 
Search instead for 
Did you mean: 

Firefox crashes with Publisher's Clearing House sites

Highlighted
New Contributor

Firefox crashes with Publisher's Clearing House sites

I play games with a couple of websites with Publisher's Clearing House. pchgames.com and pchlotto.com. They require a couple of plugins such as adobe reader and adobe flash. Now which of these plugins is causing firefox to crash I have no idea. Even with the latest version of firefox 13.0.1 it still crashes. The only way I can play games on both sites is through safemode which is such B.S. You people better have this looked at and get it fixed.

12 REPLIES
Site Moderator

Re: Firefox crashes with Publisher's Clearing House sites

hello, the latest flash update has caused quite a few problems, please try reverting to version 11.2 for the moment

https://support.mozilla.org/en-US/kb/flash-113-crashes

New Contributor

Re: Firefox crashes with Publisher's Clearing House sites

I can't seem to find Adobe Flash 11.2 on my computer nor through adobe.

Site Moderator

Re: Firefox crashes with Publisher's Clearing House sites

New Contributor

Re: Firefox crashes with Publisher's Clearing House sites

I've tried to load adobe flash 11.2 onto my computer. But when I tried, I'd get a warning from adobe that says that the Adobe 11.2 that I'm going "to install is not the most current version. Please visit the 'Player Download Center' to obtain the latest, more secure version." And the only thing this window comes with the warning is a quit button. Any other suggestions in getting Adobe 11.2?

Site Moderator

Re: Firefox crashes with Publisher's Clearing House sites

Try to install the 11.3 version if that is currently installed.

New Contributor

Re: Firefox crashes with Publisher's Clearing House sites

I've removed Adobe Flash 11.3 and put it 11.2 Adobe flash and Firefox still crashes. I've tried to access pchgames.com of Publisher's Clearing House twice and Firefox crashed BOTH times. I was not even able to get on the website pchgames.com because firefox crashed. It's gotta be more than just Adobe flash.

Site Moderator

Re: Firefox crashes with Publisher's Clearing House sites

hello, are there any crash ids available in firefox that you could provide in your next posting?

https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fi...

New Contributor

Re: Firefox crashes with Publisher's Clearing House sites

Which ID are you looking for? The UUID???

Site Moderator

Re: Firefox crashes with Publisher's Clearing House sites

no, the ids of submitted crash reports - just enter about:crashes into the address bar in order to access them (details are explained in the link i've posted above)