cancel
Showing results for 
Search instead for 
Did you mean: 

Firefox crashes when closing.

SOLVED
Highlighted
New Contributor

Firefox crashes when closing.

From latest crash report

  • Crash Reason: EXCEPTION_ACCESS_VIOLATION_EXEC

Started after latest two updates (15.0.1).

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Firefox crashes when closing.

That is a problem with the Flash plugin.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade to Flash 11.2 or 10.3
2 REPLIES
Site Moderator

Re: Firefox crashes when closing.

That is a problem with the Flash plugin.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade to Flash 11.2 or 10.3
New Contributor

Re: Firefox crashes when closing.

I am sorry for the late answering.

Thanks for helping me, cor-el. I have downgraded Flash and it seems everything is ok now. : ))