Firefox crashes. I think Facebook is always running. I've tried in safe mode and with all plug-ins disabled but it keeps crashing randomly. Some days no crashes at all. Some days three crashes in one minute.
Solved! Go to Solution.
This seems to have fixed the problem:
TCP/IP stack repair options for use with Vista or 7.
Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log
Reboot the machine.
We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.
bp-182217c3-8260-42a2-be94-5b4402121228 bp-b1f5481d-de16-42d9-a702-8a9aa2121228 bp-c70ffba1-74c7-4848-8f95-6d0762121228 bp-6ad55b7a-6713-48a0-8ad8-614fc2121227 bp-7c642d16-aebf-4b16-b709-6c8982121226
Could you try disabling graphics hardware acceleration? Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.). Then perform these steps:
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
Did this fix your problems? Please report back to us!
I had already disabled the 'Use hardware acceleration when available' checkbox. Since my computer is brand new all my drivers are supposed to be up to date.
Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.
Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Firefox is now running in Safe Mode. Since I cannot predict when a crash will occur, I can never be sure the crashes don't happen in Safe Mode. When can I stop using Firefox in Safe Mode?
Its use to check, whether the problem with Firefox Addons or not....
What are the Addons are you using....