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Firefox crashes first time only (after starting computer). Still no solution after some forum help.

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New User

Firefox crashes first time only (after starting computer). Still no solution after some forum help.

When I open Firefox after turning on CPU it crashes after about 5-10 seconds. Afterwards, it works just fine. I have done all Firefox recommended troubleshooting, to no avail. I posted this problem on another forum thread and was advised to reset Firefox. This appeared to work for a short time, but Firefox is crashing again.

Since it works the second time I open it, this is really more of a nuisance than a crucial problem. However, I do want it to work properly. Please help.

4 REPLIES
Site Moderator

Re: Firefox crashes first time only (after starting computer). Still no solution after some forum help.

hello jstonchus - when you type about:crashes into the firefox location bar, are there any recent crash reports listed? if so please copy & paste their IDs into a reply to this thread. thank you!

New User

Re: Firefox crashes first time only (after starting computer). Still no solution after some forum help.

5cf8f395-edb9-495f-bdd9-2f69bac81536 8/22/20124:13 PM fce9c1bb-fb55-40b3-9266-7b8ff2e48a18 8/8/20126:01 PM 53cceb4a-1a90-4ae8-803b-e3026a4e87f7 8/8/20126:01 PM be9e6724-ef96-4c84-b2ff-ccf2bbf2a6b6 8/5/20121:52 PM 8a738305-783c-4234-8111-8830ff841920 7/27/20122:55 PM bp-b718d96c-f7fb-4dda-9484-01d092120725 7/25/201212:27 PM bp-69ea4d12-ed9f-466a-b83f-846022120725 7/25/201212:27 PM

Site Moderator

Re: Firefox crashes first time only (after starting computer). Still no solution after some forum help.

hello, thanks for providing more details. unfortunately most of the ids come back as invalid & don't offer a clue on what's triggering the crashes.

a few things i'd recommend to further troubleshoot the issue:

New User

Re: Firefox crashes first time only (after starting computer). Still no solution after some forum help.

Thanks for the advice, but these didn't seem to work either. Any other ideas?