For some reason, today, every time I go on Facebook, Firefox crashed and I'm unable to do anything. I get a multicoloured loading wheel (I'm running OSX Lion) and must force-quit. Any ideas?
We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.
Same thing happened to me; just started today.
Added line breaks.
Please sort this out ASAP! Cheers.
edit added line breaks j99
You would probably be better to start your own thread by asking a new question use link /questions/new & post back here to confirm when you have done so.
Maybe also check the crash IDs that you posted, I am not sure they are all going to be valid ones.
No doubt Tyler will post back next working day.
I am unable to obtain reports for those CrashIDs at the moment. Can you check them again on your computer please, are they prefixed with bp- ? if not it means they did not get submitted and you should try clicking on them again.
If they are correct maybe it is just a delay with the database..
Here are the new crash report IDs:
It seems that none of the crash reports I've been sending have actually arrived at the database for some time...
There's an error in my third and fifth crash reports listed above. should be:
Sorry, Not something I know much about,so I will leave it to Tyler to give detailed advice.
Meanwhile I note you appear to have plugs and extensions active so I would suggest you try in Safe Mode and with all plugins disabled, and if it still crashes post a couple of the new crash IDs.
I would not suggest you try the Firefox Reset just yet as that does cause some information loss: that will remove open tabs, extensions and some preferences.
For forum cross referencing all five Crash Reports same signature e.g.