Firefox crashes with 2 hours to sometimes 1 minute intervals - never the same, always random. I am always doing something different at the time. I have tried: Uninstalling/reinstalling firefox, checking for viruses and malware, clearing all kinds of cookies and files, troubleshooting MANY times and each time Firefox crashes, I send a report along with my email, but never get any replies. Please, PLEASE help. It even crashed while writing this report.
I use Windows 7.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problem? Please report back to us!
No, but here are my last crash reports.
bp-d42cc2ca-9565-4e08-90f5-f03be2130718 18/07/2013 11:02 p.m. bp-02ab674d-9ec8-4a43-91cd-671642130718 18/07/2013 10:53 p.m. bp-67eef627-dd1c-4826-9caa-c849d2130718 18/07/2013 6:49 p.m. bp-f59dfff7-1d95-4b7b-b81a-cd8dc2130718 18/07/2013 6:47 p.m. bp-e4c6a959-6a8a-4396-8bad-36ee92130718 18/07/2013 6:46 p.m.
I contacted the Firefox team, and they said that they have been getting a lot of similar crashes lately, usually caused by "overclocking." Could you please try turning it off or down.
You need to do that for the CPU (processor) in the BIOS setup when booting the computer.
The Graphics Display card usually comes with a program (accessible via the Control Panel) to make such changes.
I still do not know how to turn it off, I am in no way an expert.
According to an assessment, my computer is "factory overclocked" and I should not change it at all.
Is there some other way to fix Firefox from crashing?