cancel
Showing results for 
Search instead for 
Did you mean: 

Firefox can't establish a connection to the server at w1.buysub.com. It may be busy, etc....

Highlighted
New User

Firefox can't establish a connection to the server at w1.buysub.com. It may be busy, etc....

I get message when I try to update a magazine subscription. I've tried with another browser but still no luck. Norton says it isn't them that's blocking it.

4 REPLIES
Site Moderator

Re: Firefox can't establish a connection to the server at w1.buysub.com. It may be busy, etc....

That page doesn't have useful content or links to another web page.

Which page are you trying to open when you get this error message?

In case you are using a bookmark to a specific page, try to go to the main home page of that site and navigate from there to the desired page.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
New User

Re: Firefox can't establish a connection to the server at w1.buysub.com. It may be busy, etc....

That site manages various magazine subscriptions. When updating info, you will be directed there. I've tried their main page with no luck. My laptop and tablet can get there with no problem but I get shut out while using the desktop. I don't think it's Firefox that's blocking it because, I can't get there with IE either. It may be a windows setting but I can't find anything anywhere in a search.

Site Moderator

Re: Firefox can't establish a connection to the server at w1.buysub.com. It may be busy, etc....

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

You can try to reset (power off/on) the router.

New User

Re: Firefox can't establish a connection to the server at w1.buysub.com. It may be busy, etc....

Thank you but neither worked. I get the same message in safe mode in both Firefox and IE.