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Firefox Sync not working again!

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New User

Firefox Sync not working again!

Hello.

At a time when the sharing or sync'ing of information is so important, the current Firefox sync service is a disgraceful shambles. What makes this even worse, is your continuing refusal to get it properly sorted.

As appears obvious from your Twitter feed, this has been going on since April 2013.

Yet you expect mobile devices to adopt Firefox OS. Yet you can't even manage your current sync structure reliably.

Chrome's sync'ing works easily and fine between my laptop and Android devices. It is also much simpler to set up.

I find it hard to believe that you fail to prevent Firefox's slide. Enough daydreaming about new solutions, until you sort out the current mess called Sync.

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Site Moderator

Re: Firefox Sync not working again!

Hi FireDuck,
I suspect some may sympathise with you, and agree that sync is not a resounding success.

However this is not the place to discuss development issues, and will not receive developer attention. Maybe post a comment in https://input.mozilla.org/en-US/feedback

We may sometimes be able to help with sync problems, and have some standard articles written e.g.

I believe development of the current sync system has ceased as a new more effective system {Profile in the Cloud (PiCL) } is under development.

6 REPLIES
Site Moderator

Re: Firefox Sync not working again!

Hi FireDuck,
I suspect some may sympathise with you, and agree that sync is not a resounding success.

However this is not the place to discuss development issues, and will not receive developer attention. Maybe post a comment in https://input.mozilla.org/en-US/feedback

We may sometimes be able to help with sync problems, and have some standard articles written e.g.

I believe development of the current sync system has ceased as a new more effective system {Profile in the Cloud (PiCL) } is under development.

New User

Re: Firefox Sync not working again!

Sync is not working for me either. It works effortlessly in Chrome, but my phone, a Galaxy S2, never picks up any of my bookmarks.

Why can't it be as simple as in Chrome? You login with your account and it is there. Instead, on Firefox, you have an account, registering devices, pass codes, recovery key...and it still doesn't work!

New User

Re: Firefox Sync not working again!

@john99

It is a technical issue as sync in the current public released versions of Firefox (Windows) and Android app do not work!

@Mike0001

Same handset as me. Likewise, Chrome is a piece-of-cake to set up and works well in both sync directions.

Such a shame that Firefox performance has been so badly affected by an organisation that is spending too much time dreaming about the future, instead of getting the present to work.

New User

Re: Firefox Sync not working again!

I would love to switch from Chrome to Firefox, but this and other previous bugs make me hesitate. Not so long ago, I switched back to Chrome when Firefox insisted on restoring to an invisible window. It was there, a tiny inch square window, on starting, but before you could click on it, it vanished offscreen and was inaccessible.

Oh dear!

New User

Re: Firefox Sync not working again!

I have the same problem! For a long time Firefox is not synchronized at all! Please amend your this problem without this feature in Firefox Mobile for me is useless.

Site Moderator

Re: Firefox Sync not working again!

Hi diskrete,

If you have a specific problem may I ask you to start a new thread of your own by asking a question using /questions/new.

I will close this thread as it has a chosen solution, and is otherwise likely to degenerate into an off topic discussion of development issues.

If you do start a new question relating to a support issue and feel it is important to have it cross linked to this thread please pm me.
(edit You will need to be on this forum site and logged in to do that. )