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Firefox 8 crashes every time

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Firefox 8 crashes every time

Hello! Firefox crashes 8 crashes every time after the update. I've tried everything of the webpage of mozille support, but nothing helped.

http://support.mozilla.com/de/kb/Firefox%20st%C3%BCrzt%20ab#w_holen-sie-sich-hilfe-beim-beheben-der-...

Firefox doesn't start, I have no Troblesshooting Informations.


Here is the crash ID: Absturz-ID: bp-cda3d2c9-365f-4673-b18b-448b22111108

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1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: Firefox 8 crashes every time

I completely uninstalled FF and deleted all old profiles and other data and program directories. Then I did a clean install. Still crashes every time it starts.

12 REPLIES
New Contributor

Re: Firefox 8 crashes every time

Update Roboform. That has been fixing this for many people, including me!  Smiley Happy

New Contributor

Re: Firefox 8 crashes every time

Sorry, I nerver installed Roboform...

New Contributor

Re: Firefox 8 crashes every time

Hat sonst noch jemand einen Lösungsvorschlag? Smiley Sad Is there anyone with a solution?

New Contributor

Re: Firefox 8 crashes every time

I completely uninstalled FF and deleted all old profiles and other data and program directories. Then I did a clean install. Still crashes every time it starts.

New Contributor

Re: Firefox 8 crashes every time

Yes, that's exactly my problem :/

New Contributor

Re: Firefox 8 crashes every time

Thanks, lindsaygii -- updating Roboform fixed the problem for me too.

New Contributor

Re: Firefox 8 crashes every time

I removed "Akamai netsession interface" from the registry and crashes have ceased.

________________________________________________

Cancel that.. Crashes have now resumed. Don't know what has changed in V8.. but it's annoying!

New Contributor

Re: Firefox 8 crashes every time

I have a SOLUTION for you guys! (for Windows 7 32 bit and 64 bit)

Please do the following steps:

1. Run firefox in safemode

   ->Windows Start menu ->Run Dialog ->enter C:\Program Files (x86)\Mozilla Firefox\firefox.exe -safe-mode  for Windows 7 64 bit edition OR C:\Program Files\Mozilla Firefox\firefox.exe -safe-mode

2. If successfully runs in safemode, go to Tools->Options, then go to Advanced Tab then you'll see general tab, go below then find the "Use hardware acceleration when available" -UNCHECK IT! then hit ok. Then exit your firefox.


3. Start your firefox normally



- This will also resolve your firefox that hangs most of the time!

2011-11-14-01-27-12-d6a5c9.jpg
New Contributor

Re: Firefox 8 crashes every time

I tried this and it still does the instant crash/cant startup.