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Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

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New Contributor

Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

Firefox is not responding to scroll requests sent by my Lenovo USB optical mouse via the Scrollpoint. (FYI the Scrollpoint functions pretty much like the Trackpoint on a Thinkpad keyboard, giving it 360 degree scrolling much more fluidly than any wheel on an ordinary wheel mouse.) The Scrollpoint commands are recognized quite well in just about every other program I use, including word processors, email programs, and especially other browsers such as Opera. I have, in fact, switched to Opera as my main browser until this feature issue is resolved in Firefox. Thank you for your support.

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New Contributor

Re: Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

This is still happening as of Firefox 8.0. My drivers are updated. I tried the Universal Scrolling suggestion, but there is no Exceptions button in my mouse suite settings. I note that nor is there a "wheel" tab, and people who keeping referring to it thusly clearly do not have the same device that me and others are griping about. This is a SCROLLPOINT mouse, not a wheel mouse. I cannot find any information which pertains directly to this device; everything is referring to wheel mice. Frustrating.

7 REPLIES
Support Forum Moderator

Re: Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

Look for updated drivers at the Lenovo website.

New Contributor

Re: Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

I resolved this problem by disabling Universal Scrolling for the Firefox application.

Go to Control Panel->Mouse->Lenovo (tab)->Advanced Properties (button)->Wheel (tab)

If "Enable Universal Scrolling" is selected click the Exceptions button and add Firefox to this list.

It might be easier to disable Universal Scrolling altogether, but I do not know how this will affect other applications so I didn't do that.

New Contributor

Re: Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

Neither of the solutions worked for me.

However, I managed to solve the problem: when the scrolling freezes, I roll the mouse wheel while pressed, and press and roll it simultaneously and randomly with right and left mouse buttons. After this fiddling, scrolling is restored.

There is another solution that worked for me, too: try to scroll using the touchpad of your laptop (usually by swiping along its right edge), it also helped in defreezing the mouse wheel.

New Contributor

Re: Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

Thanks very much for the tips. This isn't a laptop, though, so touchpad doesn't apply. It's a desktop running XP x64. I've found that adding the drivers has to be an exact science of mysterious magic. Adding them in the wrong order results in chaos. Also any slight change can throw everything off. But, it's more interesting than having a boring old regular computer that works all the time.

New Contributor

Re: Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

@gridsleep: So what about the drivers? Which version have you got, from where, and in which order have you installed it?

New Contributor

Re: Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

If memory serves, I installed the mouse drivers right after the video drivers which is the first that I install after a fresh OS installation. I just checked and I have the Lenovo drivers 2.1.0.0 for the Scrollpoint Pro Optical mouse, and, surprisingly, the Trackpoint keyboard is using the version 1.0.0.0 drivers installed by the Windows installer as provided to Microsoft by Lenovo. I may try installing the latest Trackpoint keyboard drivers just to see what happens. In any case, I'm still using Opera as my main browser, so the Firefox problem, as Jesse Jackson would say, is moot.

New Contributor

Re: Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

This is still happening as of Firefox 8.0. My drivers are updated. I tried the Universal Scrolling suggestion, but there is no Exceptions button in my mouse suite settings. I note that nor is there a "wheel" tab, and people who keeping referring to it thusly clearly do not have the same device that me and others are griping about. This is a SCROLLPOINT mouse, not a wheel mouse. I cannot find any information which pertains directly to this device; everything is referring to wheel mice. Frustrating.