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Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

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Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

Web sites like murraystivoli.com that display the facebook and twitter icons and especially the new Yahoo Mail interface fail to display the icons. I see only a little rectangle. On Yahoo Mail there is a little number inside but instead of this it should be displaying arrows,, or pictures of envelopes or icons that mean "send". The new interface is unusable without proper icon translation - can't see the arrows for "reply" "reply all". It works on Internet explorer on Vista; it works on Firefox on Windows XP (that is way back level) so why do we see this problem with up to date Vista and Firefox (we're at 24.0 but I've seen problems on web sites that I don't care about that much on other levels of Firefox also.)

PLEASE HELP!!

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New Contributor

Re: Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

Same problem here.. I've got no icons or tick boxes at all in Yahoo mail, and it's affecting a good few other websites too, just little square boxes everywhere with numbers in them. It's really annoying!

Here's what it looks like (You may need to zoom-in a little)....

http://img.photobucket.com/albums/v146/orbiter/11-10-201311-48-39AM_zps381dbba9.png

34 REPLIES
New Contributor

Re: Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

changing firefox to "allow pages to choose their own fonts, instead of my selections in tools->options->content-> advanced seems to resolve this problem but it will remain to be seen what THAT messes up.

Site Moderator

Re: Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

Those icons are likely characters in a font that is downloaded from the server via @font-face and you need to allow websites to specify their fonts to see such an embedded font.

You can use an extension to set a default font size and other font properties and page zoom on web pages.

New Contributor

Re: Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

I also have this problem specifically with yahoo mail since their refresh today. I use Mac OS 10.7.5 with Firefox 24 and already have "allow pages to choose their own fonts, instead of my selections in tools" selected as suggested in the above reply. The icons do show correctly using the Safari browser. Any help would be appreciated.

New Contributor

Re: Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

Thank you, cor-el, for the speedy response. Amazingly we had also stumbled into this solution by studying the letters inside the box and eventually following the font trail. Moments later I saw your post and was pleased to see that the experts agree! Changing this setting did solve my problem, but I see other Operating System/Browser combos are still troublesome. Hope there's a MAC solution too.

Site Moderator

Re: Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

Hi paul771

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


Do you otherwise have problems with downloadble fonts?

You can check the gfx.downloadable_fonts.enabled pref on the about:config page.


Make sure that you haven't enabled a High Contrast theme in the Mac Accessibility settings (Mac: Command-Option-Control-8).

See also:

Do you see an error message in the Web Console (Firefox/Tools > Web Developer;Command+Shift+K) about downloading this font?
Use "Command + Shift + R" to reload the page if necessary.

New Contributor

Re: Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

Thanks for your reply cor- el. I have just signed into mail today and it looks like this issue has been resolved already, either by Mozilla or Yahoo. Everything looks as it should and I'm hoping that it also works as it should.

New Contributor

Re: Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

that {" "allow pages to choose their own fonts, instead of my selections in tools->options->content-> advanced"} does NOT work wle

New Contributor

Re: Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

Same problem here.. I've got no icons or tick boxes at all in Yahoo mail, and it's affecting a good few other websites too, just little square boxes everywhere with numbers in them. It's really annoying!

Here's what it looks like (You may need to zoom-in a little)....

http://img.photobucket.com/albums/v146/orbiter/11-10-201311-48-39AM_zps381dbba9.png

New Contributor

Re: Firefox 24 with up to date vista fails to display icons on new Yahoo Mail and other web sites - especially icons like facebook, twitter WHY?

After a couple of days problem free, it has now reappeared. I haven't included a screenshot here but it looks exactly the same as the one in orbiter's comment.