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Deserin, Apologies, this is your own thread!
You have already tried turning off JS compilers and hardware acceleration, but are crash free in Firefox's safe mode. It is probably some extension or toolbar,and in fact we know from other threads that Norton related software has been causing Firefox 24 crashes and you have Norton software per your system information aside.
Sorry I missed that. It will almost certainly be he cause of your crashes. Note the core Norton AV software will continue to function and protect your system. Disable the other Norton Software. Note also that Norton usually synchronises update with Firefox Releases and so it is usually expected that the software only needs updating.
At present there is a known problem see
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
Please report back soon.
I tried running Firefox in Safe Mode last night and didn't have any crashes. I will try to run it in Safe Mode for a longer time soon and see if anything happens. I will post with an update once I have done that.
in case you have trusteer rapport installed on your pc, please update it to the latest version available since it is also known to cause the exact same type of crashes as you're experiencing.
I also installed firefox 24.0 on windows 8 . While I was looking for solutions on how to speed up firefox, I unchecked the "Use hardware acceleration when available" option. When restarted and logged in linkedin and facebook, the system hangs. Now I am restarting the system windows 8 and its taking a century to reboot , although windows 8 is updated and there is no plugin in firefox , every plugin/addon is disabled. Firefox 24.0 crashes especially when I log into Linkedin and facebook.
ok I'll open a new thread. Just for the record, I restarted firefox in safe mode with all plugins disabled and checked back the "Use hardware acceleration" , and when i opened the linked in and facebook login pages, the same thing happened. Now restarting windows 8 again . This is very painful .
If no crashes are occurring in Firefox's Safe Mode, than the issue is caused by an add-on, plugin, theme or Firefox setting.
You can try trail-and-error for troubleshooting add-ons. Just disable one extension and restart Firefox. If that one doesn't fix the issue, enable it and try another add-on.
Please make sure that all of your plugins are up-to-date. This can be done by using the Mozilla Plugin Check.
Please report back soon.
In Firefox Safe mode these changes are effective:
Hi , I think i am having a problem with windows 8, the same thing happened with IE and chrome . I have tried the safe mode option as well, still the same things happen. all plugins are disabled and when Linkedin or Facebook login page appears it just hangs the entire system.
I tried updating windows 8 but now its reverting the changes. If it reverts the changes i'll give a try to nightly and check but this is going really painful with windows 8. If this keeps happening, i'll just install windows 7 again.