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Firefox 18 for Windows crashes on start-up

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New Contributor

Firefox 18 for Windows crashes on start-up

After autoupdate to Firefox 18 for Windows it crashes on start-up with Crash report. I've checked for malware and it is not the couse. Please help!

Crash report:

Crash ID: bp-016438d7-9e3e-44c9-937f-6bd352130206 Crash ID: bp-58904c36-474b-4a12-9f89-eeef92130206 Crash ID: bp-214a11d9-fbff-45b1-a5bd-7cecb2130206 Crash ID: bp-509ffa7e-8a48-4189-8e5d-d86c02130206 Crash ID: bp-094b99a3-717f-4c9d-99c4-a828c2130206

4 REPLIES
Site Moderator

Re: Firefox 18 for Windows crashes on start-up

hello, this crash is caused by the Websense Endpoint security software that is running on your system. please install all updates that are available for this program...

New Contributor

Re: Firefox 18 for Windows crashes on start-up

Thank you so much for your reply!

Is the Websense Endpoint security as Symantec Endpoint?

Site Moderator

Re: Firefox 18 for Windows crashes on start-up

no, i think its by a different vendor - this is most commonly used on enterprise systems...

New Contributor

Re: Firefox 18 for Windows crashes on start-up

thanks a lot!