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Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

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Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

I removed and installed Adobe Flash Player (AFP) a lot of times without error but, Firefox (FF) doesn't realize AFP.

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New Contributor

Re: Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

This problem drove me nuts. I tried about everything. Finally creating a new profile using the profile manager, https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?esab=a&s=cre...

I used nothing from the old profile, and deleted it although I backed it up first. Interestingly the new profile had some problems with a hijacked home page. Finally booting firefox in safe mode and disabling all add ons worked.

15 REPLIES
Site Moderator

Re: Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

Note that Firefox is a 32 bit application, so you need to install the 32 bit Flash version if the Flash installer didn't do this automatically.

Did you try to run the Flash installer as Administrator (right-click: run as Administrator)?

You can find the latest Flash player versions for Firefox on this page.

Do you see the Flash player file (NPSWF32_11_X_XXX_XXX.dll) in this folder?

  • C:\Windows\SysWOW64\Macromed\Flash\

You can also check if the Flash installer has created the registry key that allows Firefox to locate the plugin via a registry scan.

  • HKLM\SOFTWARE\Wow6432Node\MozillaPlugins\plugin-id
New Contributor

Re: Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

Thanks for helping but, None of them is working for me.

Site Moderator

Re: Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

Did you check for the presence of the Flash plugin in the C:\Windows\SysWOW64\Macromed\Flash\ folder?

New Contributor

Re: Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

Yes, it is exist.

Site Moderator

Re: Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

That would indicate that the Flash plugin is installed.

Do you also have the registry key that allows Firefox to find the plugin?

  • HKLM\Software\Wow6432Node\MozillaPlugins\<plugin-id>
New Contributor

Re: Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

As I told you. I tried everything you said in first response.

2012-11-21-00-31-25-821563.png
Site Moderator

Re: Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

Yes,that is correct.

Try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder
New Contributor

Re: Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

I exit from ff. I delete pluginreg.dat. I restarted it and ff create another one, but AFP still doesn't work. Smiley Sad

Site Moderator

Re: Firefox 17.0 doesn't relized installation of adobe flash player 10.3 or 11.5

Does Firefox find all other plugins that show in the registry screenshot?

  • HKLM\Software\Wow6432Node\MozillaPlugins\