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Firefox 16.02 on Win 7: with the latest update to Firefox I am encountering the same question that others have had, about why I cannot connect to https location

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Firefox 16.02 on Win 7: with the latest update to Firefox I am encountering the same question that others have had, about why I cannot connect to https location

Firefox 16.02 on Win 7 Home Premium. 8 GB Ram, 500 GB HD. Reference to Trust Manager appears instead of the site I have entered, and I cannot locate the Trust Manager in either the Firefox (which gives me some inane referrals) nor in Windows. What do I do now?

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Expert User

Re: Firefox 16.02 on Win 7: with the latest update to Firefox I am encountering the same question that others have had, about why I cannot connect to https location

Hi,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

If the problem persists please also check in Windows Safe Mode with Networking.

Safe Mode