cancel
Showing results for 
Search instead for 
Did you mean: 

Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

SOLVED
Highlighted
New User

Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

1 ACCEPTED SOLUTION

Accepted Solutions
New User

Re: Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

My apologies. Neither IE 8 or Firefox 11 could load Google.com. I replaced the hosts file with a new one as per instructions on Microsoft KB article 972034. This seems to have resolved the issue.

Many thanks for your help.

10 REPLIES
Shooting Star

Re: Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options, and about:config ), and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

New User

Re: Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

Thanks Vivek. Unfortunately, the problem persists with a new profile. Hopefully the next update to Firefox 11 may resolve the issue.

Site Moderator

Re: Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

New User

Re: Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

My apologies. Neither IE 8 or Firefox 11 could load Google.com. I replaced the hosts file with a new one as per instructions on Microsoft KB article 972034. This seems to have resolved the issue.

Many thanks for your help.

Site Moderator

Re: Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

Did you check the content of the hosts file to see which sites were blocked?

New User

Re: Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

The suspect entries in the malfunctioning Hosts file were as follows:

87.229.126.50 www.google.com

87.229.126.51 www.bing.com

Site Moderator

Re: Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

That is an IP in Hungary.

New User

Re: Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

Any suggestions as to how it got into my Hosts file?

Site Moderator

Re: Firefox 11 - Problem loading www.google.com "The server at www.google.com is taking too long to respond" - Also seems to cause problems searching from within other websites as firefox attempts to connect to google.com. No problems with IE 8????

Possibly done by malware.

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: