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FF 19.0, fresh install after uninstall and delete c:\progfilesx86\mozilla, crashes on startup

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FF 19.0, fresh install after uninstall and delete c:\progfilesx86\mozilla, crashes on startup

I uninstalled FF, deleted the folder C:\Program Files (x86)\Mozilla Firefox, and then installed Firefox 19.0 downloaded today (2/27/2013). It still crashes on startup, every time. Runs fine in safe mode. In safe mode I go to Tools | Addons and disable stuff, but it doesn't stay disabled. Also deleted pluginreg.dat and addons.sqlite from my default profile folder. Running Windows 7, up to date with latest patches.

Last crash report submitted was bp-fa4131cd-0828-451b-aba3-0db3b2130227.txt

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Site Moderator

Re: FF 19.0, fresh install after uninstall and delete c:\progfilesx86\mozilla, crashes on startup

4 REPLIES
Site Moderator

Re: FF 19.0, fresh install after uninstall and delete c:\progfilesx86\mozilla, crashes on startup

Site Moderator

Re: FF 19.0, fresh install after uninstall and delete c:\progfilesx86\mozilla, crashes on startup

Also try to update the graphic display driver.

New User

Re: FF 19.0, fresh install after uninstall and delete c:\progfilesx86\mozilla, crashes on startup

Turning off hardware acceleration worked. But why has it worked for several years, and suddenly now must be turned off??

Site Moderator

Re: FF 19.0, fresh install after uninstall and delete c:\progfilesx86\mozilla, crashes on startup

Windows released an update which broke Hardware acceleration in Firefox. Until it's fixed you'll have to turn it off in Firefox.