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Everytime i click on a link a new tab opens or i have a popup. how do i stop this?

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New User

Everytime i click on a link a new tab opens or i have a popup. how do i stop this?

Whenever i click on a link i either get a popup or a new tab opens up. i have read previous posts/replies and none of those solutions worked. Can you please provide me with some guidance to stop this from happening? Im sure you can imagine how annoying this can be.

2 REPLIES
Grand Master

Re: Everytime i click on a link a new tab opens or i have a popup. how do i stop this?

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

New User

Re: Everytime i click on a link a new tab opens or i have a popup. how do i stop this?

I just reinstalled Firefox hoping that would solve the problem. Thanks for responding so quickly. If problem continues after this reinstall then i will reach out again for a solution if your solution doesn'st work.

JDK USAF