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Everytime I print anything, it prints in mini form.

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New User

Everytime I print anything, it prints in mini form.

I am trying to print using Firefox, and every time I print anything, it prints a tiny version instead of the whole page. I do not have this problem when printing with other browsers.

I've checked the Firefox printer settings, they are correct.

I tried to do the "Reset Firefox Printer Setting" suggestion listed here: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox?esab=a&s=printing+issue&r=1&as=s and when I went to "about:config" nothing called "print.print_printer" showed up in the search results.

I also followed all the suggestions listed here: https://support.mozilla.org/en-US/kb/how-print-websites#w_changing-the-page-setup and none of them fixed it.

It's a bit annoying that there's no one I can speak directly with about this, as I am at work, and my boss is having the issue, and he's frustrated. For now I've just told him to use Google Chrome, but as Firefox is his default browser, and he's a little "older", it's not that easy for him, and I'm tired of going back and forth with him about it.

Please help. Thank you.

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14 REPLIES
Support Forum Moderator

Re: Everytime I print anything, it prints in mini form.

Firefox button > Print -> Print Preview = what is the Scale set for?

100% or Shrink to Fit is usually best.

New User

Re: Everytime I print anything, it prints in mini form.

The shrink to fit box is checked. I've tried to print both ways, with it checked, and unchecked (and it's set at 100%).

New User

Re: Everytime I print anything, it prints in mini form.

This problem started a few days ago for me. I printed some postage on ebay and everything worked OK. The next time the postage was unusable. Everything looks fine in Print-Preview but when I get a printed page in Firefox it shrinks the page to about 10% of a standard 8.5x11.5 inch piece of paper.

The problem is across the board on anything I use firefox to print with. Web pages printed in Chrome work OK.

I have tried the recommended steps including removing all print references in the Prefs file. Nothing seems to help. My settings are 100% shrink to fit.

I am currently using Chrome to bypass this problem and print what I need.

The image below shows a typical web page when printed.

2013-12-16-16-43-06-943185.png
Mozilla Support Contributor

Re: Everytime I print anything, it prints in mini form.

Hi jdbassjr, if you check the printer preferences, are the print_paper_height and print_paper_width wrong? Firefox would usually draw these from the printer's default settings rather than trying to override them.

New User

Re: Everytime I print anything, it prints in mini form.

It does not matter what printer I use I get the same results.

But I checked the printer preferences for two printers and they are set to Letter 8.5x11 inch.

It is a mystery to me. I was printing fine one minute and the next I was getting crap. What is really weird is print preview looks fine.

New User

Re: Everytime I print anything, it prints in mini form.

Here is a screen print of print preview of the same page that was printed above.

2013-12-16-17-49-28-ae2a36.png
Mozilla Support Contributor

Re: Everytime I print anything, it prints in mini form.

Hi jdbassjr, the preview image seems strange to me. The margins look disproportionately large. If you click the Page Setup button what are they set to? If those are set to 0.5 inches, it seems Firefox is laying out the page for a paper size of about 2.5 inches x 4.5 inches.

Mozilla Support Contributor

Re: Everytime I print anything, it prints in mini form.

For comparison, this is my print preview for that article with 0.5 inch margins (there is more blank area on the right side that I omitted).

2013-12-16-18-13-41-fc3af1.png
New User

Re: Everytime I print anything, it prints in mini form.

Margins are set to .5. See this screen print. It is different from the previous one and is the same page. Got me why I am getting different ones.

2013-12-16-18-24-58-b7f99c.png