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Error code: ssl_error_rx_record_too_long

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New Contributor

Error code: ssl_error_rx_record_too_long

I am having problem to open the website Gmail.com. I am getting this message when i try to open gmail.com.

Error code: ssl_error_rx_record_too_long

1 REPLY
Master Contributor

Re: Error code: ssl_error_rx_record_too_long

You have two bits of adware installed which may be interrupting communication with Gmail. To remove these, do the following:

  1. Click the orange Firefox button and then click "Add-ons".

  2. Click the Plugins menu and disable the following:
  • Fun Web Products

  • My Web Search

Consider updating to the latest secure version of Firefox which you can download from here if the problem persists: http://www.mozilla.com/en-US/firefox/fx/?ref=logo

There's an explanation of the error you're seeing here: Secure Connection Failed


N.B. I noticed that several of your normal plugins are out of date which exposes your system to attack. You can check which ones you need to update by visiting the plugin check page here: http://www.mozilla.com/en-US/plugincheck/