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Error Message while using Yahoo and Firefox: An unexpected problem has occurred. Performing your action again in a few moments will probably solve the problem. If it persists, we suggest you close this window and re-launch Yahoo! Mail.

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New Contributor

Error Message while using Yahoo and Firefox: An unexpected problem has occurred. Performing your action again in a few moments will probably solve the problem. If it persists, we suggest you close this window and re-launch Yahoo! Mail.

For the past several weeks I have received the following persistent annoying message while working with yahoo and Firefox 5

2 REPLIES
Senior Contributor

Re: Error Message while using Yahoo and Firefox: An unexpected problem has occurred. Performing your action again in a few moments will probably solve the problem. If it persists, we suggest you close this window and re-launch Yahoo! Mail.

Hi jmaxwell3333-

Is this problem still happening? There is a Support article on issues with a website not loading quickly:

https://support.mozilla.com/en-US/kb/Firefox%20hangs?s=website+hangs&r=0&as=s

I hope that helps.

Site Moderator

Re: Error Message while using Yahoo and Firefox: An unexpected problem has occurred. Performing your action again in a few moments will probably solve the problem. If it persists, we suggest you close this window and re-launch Yahoo! Mail.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"