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Enter master password prompt is broken.

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New Contributor

Enter master password prompt is broken.

The browser used to ask you for the master password when it needed to fill in a username/password. Now it randomly comes up with the prompt during the first couple of pages, normally when I am typing in a URL. and as I am typing the damn prompt is eating what I am typing. Either ask it as SOON as the browser opens or when it needs it but they way it works now is so annoying that I have mostly switched over to IE even thought I used to love firefox. Are they ever going to fix this!!!

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Enter master password prompt is broken.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

2 REPLIES
Site Moderator

Re: Enter master password prompt is broken.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New Contributor

Re: Enter master password prompt is broken.

It works so much better now. Thank you very much!!!