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Enabling custom cookie handling kills facebook dropdowns

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New Contributor

Enabling custom cookie handling kills facebook dropdowns

Hi,

I'm using firefox for several years, but recently i discovered a weird effect on one of my computers, which was consistent across many FF versions (up to the recent version 17 now). All drop down menus on facebook were not working for me. On one pc I can click on the red globe, and a menu opens - while on the other pc nothing happened. Now I was able to reproduce it.

As soon as I activate the "ask how long cookies are stored" option in the privacy settings, the drop down menus wont work/show. Choosing the default "Keep them as long as they are valid" reenables the drop down menus.

I really like the cookie storage time option so i can decide which website will remember me.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Enabling custom cookie handling kills facebook dropdowns

You can remove a possible cookie exception for www.facebook.com and create an exception for facebook.com instead to include all facebook domains.

5 REPLIES
Site Moderator

Re: Enabling custom cookie handling kills facebook dropdowns

You can remove a possible cookie exception for www.facebook.com and create an exception for facebook.com instead to include all facebook domains.

New Contributor

Re: Enabling custom cookie handling kills facebook dropdowns

This works. I had www.facebook.com and pixel.facebook.com allowed and no other request appeared. I would guess that pixel and www wanted to access the same cookies but the cookie handling in FF blocked that "cross url" cookie access.

New Contributor

Re: Enabling custom cookie handling kills facebook dropdowns

I have been having this same problem too. I've tried disabling all my add-ons/plugins, but it hasn't helped. I added back just Java, but that did not help. I have also added an exception for facebook and pixel.facebook.com, no dice. It does work correctly in my IE.

I have also run malware scans (GMER), nothing shows up. If I set it back to remember history, removing the custom options, it works.

Any other suggestions?

Thanks in advance!

New Contributor

Re: Enabling custom cookie handling kills facebook dropdowns

@txkttn77 Remove you exception for "www.facebook.com" and "pixel.facebook.com" and manually add one for "facebook.com" (without subdomains).

New Contributor

Re: Enabling custom cookie handling kills facebook dropdowns

cor-el, a million thanks.

I just wish I had found this thread earlier - I just spent a day trying to figure this out (including resetting and re-installing Firefox) only to find that it worked for a few minutes and then broke again. Doh.

Occam's razor wins again.