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Downloadhelper enabled in Firefox 15 beta is no longer working...

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New Contributor

Downloadhelper enabled in Firefox 15 beta is no longer working...

I enabled the Downloadhelper in my firefox 15.0 beta last night, and I was able to download videos from youtube. Today, it's no longer working. I noticed that when I try to go to "Tools>Media>Download" it just takes 2 seconds to download 0 byte sized file and the balls/icon just keep on rotating. Not sure what this rotating icon mean. Does it mean it's running? or the file I'm trying to download is on queue? Hope someone can help me here. It gets frustrating.

1 ACCEPTED SOLUTION

Accepted Solutions
Senior Contributor

Re: Downloadhelper enabled in Firefox 15 beta is no longer working...

New version 4.9.10 of VDH has been released that corrects recent problems. Update to the new version.


Version 4.9.10 release information

After some changes in YouTube on September 14th, Video DownloadHelper was not able to download any video from this site, except the WEBM version while using the YouTube HTML5 mode. This is fixed in this addon version.

After some changes in YouTube on August 6th, a number of users reported that all downloads were failing. This was caused by a a Youtube-generated cookie. The workaround consisting of clearing the cookies before downloading was not very convenient. This addon version takes care of that issue.

Earlier this year, some other changes at YouTube caused the FLV videos downloaded through the 'network' method to have a fixed 1.7MB size and being unplayable. This is now taken care of.

7 REPLIES
Support Forum Moderator

Re: Downloadhelper enabled in Firefox 15 beta is no longer working...

First, Firefox 15.0.1 is a full release version - not a beta.

Is that issue happening on YouTube specifically?

https://support.mozilla.org/en-US/questions/937092

Senior Contributor

Re: Downloadhelper enabled in Firefox 15 beta is no longer working...

VDH has released a beta version that works (i.e., fixed the problem); I have tested and downloaded just a few minutes ago. Follow instructions on the following page.

New Contributor

Re: Downloadhelper enabled in Firefox 15 beta is no longer working...

Hi the-edmeister. this is just youtube so far. i guess there's a major change from youtube from what i've just read in the downloadhelper update. i hope it gets resolved soon.

Support Forum Moderator

Re: Downloadhelper enabled in Firefox 15 beta is no longer working...

See the posting from TheOldFox below my previous posting, he has been working toward a resolution of this issue, and it looks like he has positive results.

Senior Contributor

Re: Downloadhelper enabled in Firefox 15 beta is no longer working...

New version 4.9.10 of VDH has been released that corrects recent problems. Update to the new version.


Version 4.9.10 release information

After some changes in YouTube on September 14th, Video DownloadHelper was not able to download any video from this site, except the WEBM version while using the YouTube HTML5 mode. This is fixed in this addon version.

After some changes in YouTube on August 6th, a number of users reported that all downloads were failing. This was caused by a a Youtube-generated cookie. The workaround consisting of clearing the cookies before downloading was not very convenient. This addon version takes care of that issue.

Earlier this year, some other changes at YouTube caused the FLV videos downloaded through the 'network' method to have a fixed 1.7MB size and being unplayable. This is now taken care of.

New Contributor

Re: Downloadhelper enabled in Firefox 15 beta is no longer working...

Hi, I followed your link for the 4.9.10b2 (beta) version, but when I clicked "install" i got a message saying "Firefox prevented this site from asking you to install software on your computer". I'm on a mac using Firefox 15.0.1. Any ideas. Thanks, Ronny

Senior Contributor

Re: Downloadhelper enabled in Firefox 15 beta is no longer working...

ronnyn:

First, in my post immediately above your question, I note that VDH 4.9.10 is no longer beta, but has been released as a new version 4.9.10. Update your extensions or go to https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/ and choose to install the new version.

Second, the message that you get "Firefox prevented this site from asking you to install software on your computer" is noraml; it is a warning to draw user attention to the fact an extension is about to be installed.