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Deleting Extensions - like PriceGong

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New User

Deleting Extensions - like PriceGong

Hi Firefox team. I do not have question, but have some comment. I expect when you uninstall FF it should keep the content of "Downloads" which may have some valuable stuff, which has nothing to do with FF itself. But I would expect the crap "extensions" like "PriceGong" should be deleted!

And I would put clear comments in help how to remove that carp, which usually forcefully installed.

Thanks Best regards Mike

1 ACCEPTED SOLUTION

Accepted Solutions
New User

Re: Deleting Extensions - like PriceGong

Hi Mike,

PriceGong is a comparison shopping add-on. If you wish to remove PriceGong, you can simply do it from the "Add-ons Manager" in your browser.

If you still have any comments or questions please contact our support team.

5 REPLIES
SUMO Contributor

Re: Deleting Extensions - like PriceGong

When you uninstall Firefox you have the option to keep your personal data (located in your profile folder) or to delete it. If you don't delete it, things like the list of downloaded files should still be there if you reinstall Firefox.

Unfortunately, things like PriceGong are not removed. For that we have an easy fix. It's called the Firefox reset. Read about it here - Refresh Firefox - reset add-ons and settings

New User

Re: Deleting Extensions - like PriceGong

Hi Mike,

PriceGong is a comparison shopping add-on. If you wish to remove PriceGong, you can simply do it from the "Add-ons Manager" in your browser.

If you still have any comments or questions please contact our support team.

New User

Re: Deleting Extensions - like PriceGong

Thanks. I actually did the following - search for "PriceGong", found the folder, and it had uninstall in it. Or at least it can be just deleted from hard disk.

New User

Re: Deleting Extensions - like PriceGong

I am suffering from this pricegong popup which i didnt know had installed. it does not appear in the add ons manager - how do i delete or uninstall it? thanks.

New User

Re: Deleting Extensions - like PriceGong

Hi,

please refer to our reply at the top, the chossen answer. If you still have any issues, please contact our support team: support[at]pricegong.com , and we'll be happy to assiste you.

Thanks