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Crashs within a minte on nearly all websites, even in safe mode. Crash report ID: a6641e7f-363a-4fed-b5ba-7ec2c2130504

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New Contributor

Crashs within a minte on nearly all websites, even in safe mode. Crash report ID: a6641e7f-363a-4fed-b5ba-7ec2c2130504

Bugzilla - Report this bug in Firefox, Core, Plug-Ins, or Toolkit Related Bugs

   599354 NEW --- crash under Windows XP in BaseThreadStart @ RtlpWorkerCallout (malware-related?)

Crashing Thread Frame Module Signature Source 0 @0x1a4c57 1 ntdll.dll RtlpWorkerCallout 2 ntdll.dll RtlpExecuteWorkerRequest 3 ntdll.dll RtlpApcCallout 4 ntdll.dll RtlpExecuteWorkerRequest 5 kernel32.dll BaseThreadStart

4 REPLIES
Support Forum Moderator

Re: Crashs within a minte on nearly all websites, even in safe mode. Crash report ID: a6641e7f-363a-4fed-b5ba-7ec2c2130504

Please provide Crash Report ID numbers, like 5 to 10.

New Contributor

Re: Crashs within a minte on nearly all websites, even in safe mode. Crash report ID: a6641e7f-363a-4fed-b5ba-7ec2c2130504

Here are my last 5 to 10 crash report ID's.

Report ID

       Date Submitted
     
   
   

bp-d92a9fc0-349f-40d1-a198-72e922130504 5/4/2013 4:09 PM bp-c58dc978-fc75-4557-8f74-a476f2130504 5/4/2013 4:05 PM bp-a6641e7f-363a-4fed-b5ba-7ec2c2130504 5/3/2013 10:54 PM fad9513d-c12c-4c13-bdf4-4503060dd9b7-browser 4/28/2013 11:25 PM

New Contributor

Re: Crashs within a minte on nearly all websites, even in safe mode. Crash report ID: a6641e7f-363a-4fed-b5ba-7ec2c2130504

As you can see, it is still crashing even with plug-ins disabled.

Site Moderator

Re: Crashs within a minte on nearly all websites, even in safe mode. Crash report ID: a6641e7f-363a-4fed-b5ba-7ec2c2130504

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: