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Clicking on my Firefox icon does not work - why not?

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New User

Clicking on my Firefox icon does not work - why not?

It has been working OK but not now. IE is still working OK - so not a problem with my pc? Have got Windows XP - which is meant to be reliable ? Can use IE instead - but it does not seem as useful of MF.

PS. MF has not crashed - it is just that I can no longer get to it. Clicking on the icon shows the egg times but then nothing happens.

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1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Clicking on my Firefox icon does not work - why not?

hello, can you get firefox to launch in safe mode by holding the shift-key while firefox is launching & do a reset of the browser?

Refresh Firefox - reset add-ons and settings

2 REPLIES
Site Moderator

Re: Clicking on my Firefox icon does not work - why not?

hello, can you get firefox to launch in safe mode by holding the shift-key while firefox is launching & do a reset of the browser?

Refresh Firefox - reset add-ons and settings

New User

Re: Clicking on my Firefox icon does not work - why not?

Don't know why MF went wrong. Can remember something similar before when service provider BT shared my screen and solved it. Clicking on the shift key was even easier. Thank you.