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Cannot use twitter all of a sudden using Firefox 17

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Cannot use twitter all of a sudden using Firefox 17

Ordinarily I can use twitter no problem with Firefox. But now all of a sudden it logs me in, and takes me to pages but will not allow me to post tweets, reply to others, or retweet or log out or send direct messages. So basically I cannot do anything unless I use internet explorer, where it seems to work. I don't want to use IE or I wouldn't have Firefox! It is not my twitter account because the same thing happens on other accounts logged in on this pc. I have tried downloading a new version of firefox, removing all twitter cookies and everything else. My account and firefox work on the "Tweetdeck" site but not the actual twitter site. Is there anything I can do because you cannot email twitter (well, I don't have an email address that works for them!! )

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New Contributor

Re: Cannot use twitter all of a sudden using Firefox 17

Thanks. It seems the add on that is causing MY problem is the AVG search toolbar. So I have disabled that. AVG always seems to cause a problem for me!!!

32 REPLIES
Senior Contributor

Re: Cannot use twitter all of a sudden using Firefox 17

Hi Andromedakraken,

This might be due to updated code on Twitter.com causing Firefox to fail due to obsolete cache. Follow these instructions and see if that solves the issue: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Hope this helps!

- David

New Contributor

Re: Cannot use twitter all of a sudden using Firefox 17

Thanks so much for the suggestion but I am afraid following those instructions did not help. I still have the same problem.

New Contributor

Re: Cannot use twitter all of a sudden using Firefox 17

I had this same problem from this morning. So restarted Firefox in 'safe mode' with all addons etc disabled - and twitter worked!

Now all I have to do is work out which addon is the problem... *grumbles* *goes to make another cup of tea*

New Contributor

Re: Cannot use twitter all of a sudden using Firefox 17

Found it. In my case anyway. My problems with twitter not working in firefox were caused by the 'Ghostery 2.8.3' extension. Disabled it and twitter worked fine.

New Contributor

Re: Cannot use twitter all of a sudden using Firefox 17

Very interesting. I don't suppose you could tell me how to do this??

New Contributor

Re: Cannot use twitter all of a sudden using Firefox 17

Oh it's OK! I just tried it and you are correct! Whichever add on we must both be using is interfering with twitter. It works for me now.

New Contributor

Re: Cannot use twitter all of a sudden using Firefox 17

If you have Ghostery, it should be in your addons list. Access this through the firefox menu. It should be on the 'extensions' tab.

New Contributor

Re: Cannot use twitter all of a sudden using Firefox 17

Cool! Have just checked on the developer's site - and they are aware of the problem and working on a fix.

https://getsatisfaction.com/ghostery/topics/ghostery_breaks_twitter_in_firefox_for_win7x64

New Contributor

Re: Cannot use twitter all of a sudden using Firefox 17

Thanks. It seems the add on that is causing MY problem is the AVG search toolbar. So I have disabled that. AVG always seems to cause a problem for me!!!