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Cannot print, open print preview, or get into page setup

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New User

Cannot print, open print preview, or get into page setup

I cannot print from Firefox, open print preview or get into the page setup menu. When I click on print, it just sits there with the circle icon waiting.

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Site Moderator

Re: Cannot print, open print preview, or get into page setup

You may want to check the manufacturer's website for updates for your printer,

5 REPLIES
Site Moderator

Re: Cannot print, open print preview, or get into page setup

Please see Fix printing problems in Firefox and also please provide a screenshot to diagnose easier.

New User

Re: Cannot print, open print preview, or get into page setup

Interesting... I can't print from Firefox, Safari, or Chrome. However, I don't seem to have any issues from other applications (Word, etc.)

Site Moderator

Re: Cannot print, open print preview, or get into page setup

You may want to check the manufacturer's website for updates for your printer,

New User

Re: Cannot print, open print preview, or get into page setup

But I set a different printer as my default, and still wasn't able to print.

New User

Re: Cannot print, open print preview, or get into page setup

I'm not sure how or why.. but my printer driver must have been at fault. I have a Brother MCF printer... I uninstalled and reinstalled (from Brother) and I'm able to print again.  Smiley Happy Happy days!!!