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Cannot open url links in Firefox. Tried a reset to factory settings, and also tried Firefox Safe Mode start. Neither helped. Clicking on same links in Safari ok

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New User

Cannot open url links in Firefox. Tried a reset to factory settings, and also tried Firefox Safe Mode start. Neither helped. Clicking on same links in Safari ok

On a 13" MacBook. Also tried Firefox-Preferences-Applications. No help. Also trying same with Google Chrome work fine - so websites are not problem. New tab opens, but is blank. Thanks in advance for any help. TDS

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Cannot open url links in Firefox. Tried a reset to factory settings, and also tried Firefox Safe Mode start. Neither helped. Clicking on same links in Safari ok

Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.


3 REPLIES
New User

Re: Cannot open url links in Firefox. Tried a reset to factory settings, and also tried Firefox Safe Mode start. Neither helped. Clicking on same links in Safari ok

Forgot to mention that same happens with PDF files - they also open blank tab (used to open just fine). I did try the recommended Preferences - General - Applications and reset all PDF actions to "Always Ask". By the way, nothing is asked of me now that I have done it, and it still opens blank tab. TDS

Site Moderator

Re: Cannot open url links in Firefox. Tried a reset to factory settings, and also tried Firefox Safe Mode start. Neither helped. Clicking on same links in Safari ok

Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.


New User

Re: Cannot open url links in Firefox. Tried a reset to factory settings, and also tried Firefox Safe Mode start. Neither helped. Clicking on same links in Safari ok

Cor-el - thanks for the information - that did, indeed, fix my problem. Have a great one! TDS