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Cannot open gmail page says server error, but other pages from google tool bar work just fine

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New Contributor

Cannot open gmail page says server error, but other pages from google tool bar work just fine

I cannot access gmail from any opiton, web address, or tool bar. it gives an error of cannot find root? other pages from the tool bar work ie, utube, or g +..............I have checked my cookies and all are accepted. Specific message is: This page isn't redirecting properly Firefox has dected that the server is redirecting the request for this address in a way that will never complete. this problem can sometimes be caused by disabling or refusing to accept cookies.

6 REPLIES
Support Forum Moderator

Re: Cannot open gmail page says server error, but other pages from google tool bar work just fine

Does this URL get you to Gmail?
https://accounts.google.com/ServiceLogin?

New Contributor

Re: Cannot open gmail page says server error, but other pages from google tool bar work just fine

I have alike problem: I can access my account on Google+ or YouTube but when I try access GMail or Calendar I see error message about invalid redirect to https://accounts.google.com/CookieMismatch ("server redirects to this address in such way that request will never complete") with comment that this error usually occures when cookies are disabled. But I see that cookies are enabled in FireFox Setup. What's wrong?

Site Moderator

Re: Cannot open gmail page says server error, but other pages from google tool bar work just fine

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
New Contributor

Re: Cannot open gmail page says server error, but other pages from google tool bar work just fine

No, it goes right to that error page, thanks for the note, though.

New Contributor

Re: Cannot open gmail page says server error, but other pages from google tool bar work just fine

This worked, thanks.....

New Contributor

Re: Cannot open gmail page says server error, but other pages from google tool bar work just fine

I'm getting this error of my Mac OS X Version 10.6.8. Tried clearing cookies etc and it doesn't work.

Going to https://accounts.google.com/ServiceLogin? works but even after logging in, if I click on "gmail" at the top, it gives the same error.

Very frustrating. This works fine on Chrome and I'm trying to switch over from Chrome to firefox.

Any help appreciated.