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Cannot enter name and password on site

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New Contributor

Cannot enter name and password on site

Using MAC OS 10.2.8 and FireFox 2.0.0.20. Never any issues until 3 days ago. Went to my files hosting site and I wasn't automatically logged in. Went to log in and I am unable to type in my name and password in the fields. Mouse stays the arrow. Have cleared all cookies and emptied the cache per trouble shooting advice. Other than this it is working fine.

3 REPLIES
Site Moderator

Re: Cannot enter name and password on site

It is possible that the site no longer supports your very old Firefox 2.0.0.20 version.

Doesn't there appear any text if you set focus to those fields and type the name?

Can you use the tab key to reach those fields?

New Contributor

Re: Cannot enter name and password on site

Using the tab key worked! Thank very kindly for ending 5 days of frustration.

New Contributor

Re: Cannot enter name and password on site

Arrrggg. Spoke to quickly. Using tab key allowed me to login, but once logged in I can't get the mouse to activate the download. But if I log out the site works fine.

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