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Can you help with a misplaying online Flash game?

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New Contributor

Can you help with a misplaying online Flash game?

I don't know if this question is appropriate for this forum, but here's taking a chance, and I hope you can help.

A Flash game I play at discovery.com worked fine about a year ago. I stopped playing it for several months, and then went back to it.

When I went back to it it didn't play fully any more. It gets to a certain level, then hangs at the same spot every time (some screens download but not enough components to play the game).

I clear my cache every day, so it's not that. I've updated Firefox (twice since the problem started), so it's not that. I've uninstalled and reinstalled the Flash player - same problem happens. I've tried disabling my add ons - no change. I've tried two other browsers, and the game either stops at the same point, or earlier. I've tried allowing the relevant cookies; doesn't seem to make a difference.

I've tried messing with Adobe's Flash Global Settings, trying them in different configurations (allowing everything, allowing nothing, and every switch in between); no help.

I fiddle with my security settings sometimes and wonder if I changed some default setting that is blocking something, or some automated security upgrade in the later browser(s) is doing something.

I don't seem to have any other Flash problems on my computer (videos play fine); the "test" at Adobe.com works. I have the latest version.

I'm no technie so if you have an idea, thanks for your input.

5 REPLIES
Legendary Contributor

Re: Can you help with a misplaying online Flash game?

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Site Moderator

Re: Can you help with a misplaying online Flash game?

Please Update to the latest Firefox 18.0.x version.

  • Help > About Firefox

The Firefox Firefox 17.0 version that you currently run is no longer supported with security updates

New Contributor

Re: Can you help with a misplaying online Flash game?

Plug ins are up to date. Firefox version matterless.

Next, please! I've been dealing with this for months.

Site Moderator

Re: Can you help with a misplaying online Flash game?

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
New Contributor

Re: Can you help with a misplaying online Flash game?

I don't have Real Player.

I use Windows XP, not Vista, so there shouldn't be a "protected mode".

I've already disabled "hardware acceleration", though it gets re-enabled on its own sometimes; I don't know how.

People, I've been all over Firefox and Adobe looking for the answer. I've tried everything suggested online.

I need your insights! Thank you.