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Can't see the Outlook title bar on my outlook email in firefox but I can in IE. Help!

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Can't see the Outlook title bar on my outlook email in firefox but I can in IE. Help!

When I open an email in Outlook, the top bar that has reply, delete, archive, etc., can't be seen, yet if I open in IE it is available. Is there a problem with Outlook in Firefox. I hate using IE, but I really need to see my options when I am in email. thanks

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Site Moderator

Re: Can't see the Outlook title bar on my outlook email in firefox but I can in IE. Help!

See [/questions/951398]

If you have increased the minimum font size then try the default setting "none" in case the current setting is causing problems.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

It is better not to increase the minimum font size, but use an extension to set the default page zoom to prevent issues with overlapping text.

You can use an extension to set a default font size and page zoom on web pages.

3 REPLIES

Re: Can't see the Outlook title bar on my outlook email in firefox but I can in IE. Help!

Firefox File Menu > EXIt and reopen and check it out..


Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

New User

Re: Can't see the Outlook title bar on my outlook email in firefox but I can in IE. Help!

Safe mode or disabling add ons didn't work. I reset to Firefox default theme and that worked. Just a pain having to redo my tool bars again. I hope this resolves the issue. Thanks for your assistance.

Site Moderator

Re: Can't see the Outlook title bar on my outlook email in firefox but I can in IE. Help!

See [/questions/951398]

If you have increased the minimum font size then try the default setting "none" in case the current setting is causing problems.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

It is better not to increase the minimum font size, but use an extension to set the default page zoom to prevent issues with overlapping text.

You can use an extension to set a default font size and page zoom on web pages.