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Can't open website links

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New User

Can't open website links

I can get on the initial website but when I click on a link it displays the page I'm trying to get on but there is no information. Ex: Alisweb library site - tried to click onto LILink link - it goes to that page but only shows a heading. It's liked it's blocked or something. How do I unblock it? I don't have this problem with internet explorer.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Can't open website links

Is this on pages opened via a secure https connection?

If content is missing or otherwise not working when a secure https connection is used then check if there is a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location bar indicating that content is blocked.

4 REPLIES
N/A

Re: Can't open website links

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

Site Moderator

Re: Can't open website links

Is this on pages opened via a secure https connection?

If content is missing or otherwise not working when a secure https connection is used then check if there is a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location bar indicating that content is blocked.

New User

Re: Can't open website links

Thank you so much! This solved the problem and I realized I'm not crazy! Is there a way to make my selection of not blocking this link permanent?

New User

Re: Can't open website links

i can solve www.mozila.org