cancel
Showing results for 
Search instead for 
Did you mean: 

Can't listen to a radio station online

Highlighted
New Contributor

Can't listen to a radio station online

I am trying to listen to a radio station online and it won't allow me to. I recently upgraded from Windows 7 to Windows 8. It did work with Firefox on Windows 7 and it does work with Internet Explorer on Windows 8, but it does not work with Firefox on Windows 8. Please advise on what steps I need to take in order for it to work. Thank you!

5 REPLIES
Grand Master Contributor

Re: Can't listen to a radio station online

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

Legendary Contributor

Re: Can't listen to a radio station online

Is there a public URL -- a page where someone could look at which player the page wants to use without having to have a login?

New Contributor

Re: Can't listen to a radio station online

I restarted Firefox in safe mode, and I am assuming I am using the default theme, as I didn't even know I could change the theme, and I'm still unable to play the radio station. Smiley Sad

Grand Master Contributor

Re: Can't listen to a radio station online

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

New Contributor

Re: Can't listen to a radio station online

That worked!  Smiley Happy Do you know what I need to do in order to not have to do that every time?