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Can no longer drag or cut and paste links or words from one place to another with new Firefox update

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New Contributor

Can no longer drag or cut and paste links or words from one place to another with new Firefox update

After updating Firefox 19.0.2 to my iMac Desktop 10.8.2, Lion, I can no longer drag or cut and paste anything to anywhere, anymore. Please help. Thanks!

12 REPLIES
Site Moderator

Re: Can no longer drag or cut and paste links or words from one place to another with new Firefox update

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
New Contributor

Re: Can no longer drag or cut and paste links or words from one place to another with new Firefox update

Thank you kindly for your assistance. Unfortunately, restarting Firefox in Safe Mode did not solve the issue. Please let me know what else I can do. Thanks bunches!

Site Moderator

Re: Can no longer drag or cut and paste links or words from one place to another with new Firefox update

Does this also happen if you try to copy/cut and paste text in a text area like "Post a Reply" on this forum?

Try to reinstall Firefox.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

New Contributor

Re: Can no longer drag or cut and paste links or words from one place to another with new Firefox update

www.mozilla.org/en-US/

Happily, I was able to copy and paste the above Mozilla web address into this box. What I cannot do is copy and paste into Twitter reply boxes. I wrote Twitter about this. They sent me to you instead.

Do I still need to reinstall Firefox?

Thanks!

Site Moderator

Re: Can no longer drag or cut and paste links or words from one place to another with new Firefox update

Try to use the keyboard shortcuts if the buttons on the web page or other methods aren't working.

  • Copy: Command + C
  • Paste: Command + V
  • Cut: Command + X
New Contributor

Re: Can no longer drag or cut and paste links or words from one place to another with new Firefox update

Hmm. Sadly, it didn't work. I've gone back to the Twitter folks and asked them about this again. I will let you know what they say. I really appreciate your help. Thank you again!

Site Moderator

Re: Can no longer drag or cut and paste links or words from one place to another with new Firefox update

Is that a plain text area like on this forum or a rich text area that also accepts HTML code?

  • italic text example
New Contributor

Re: Can no longer drag or cut and paste links or words from one place to another with new Firefox update

You can't do anything fancy on Twitter, so I guess it's plain?

Site Moderator

Re: Can no longer drag or cut and paste links or words from one place to another with new Firefox update

Yes, that sounds reasonable.

Does it have any effect if you temporarily disable JavaScript after the page has loaded?

  • Firefox > Preferences > Content : Enable JavaScript