Bookmarks of Firefox Sync lost & Request to restore Firefox Sync data
I'm using "Firefox Sync" to sync the bookmarks between a desktop and a tablet.
On the desktop, the bookmarks include 2 parts:
all bookmarks by "Firefox Sync" is updated to "Mobile device" folder;
another part is bookmarks that only add/change by desktop and is unchanged by "Firefox Sync".
Last night, "Mobile device" folder on the desktop lost, but other bookmarks exist. since I haven't used the tablet and synced with the tablet for a month, all new bookmarks in "Mobile device" folder lost and cannot find out from the tablet. The bookmarks includes my important research; thus, I really want to get it back.
I've tried the following methods, but it still doesn't see "Mobile device" folder:
sync bookmark with the server (I'm afraid that the blank already replaced the data on the sync server)
restore the autosaved bookmarks file *.json
move places.sqlite to another computer
Does Firefox backup their Firefox Sync Server everyday? Would I request Firefox Support to restore my Firefox Sync data on the server back to 3 days ago? Thanks!
Re: Bookmarks of Firefox Sync lost & Request to restore Firefox Sync data
Thank you for your reply. It's so sad to hear that it cannot restore data back to 3 days ago. I've checked the tablet and the desktop, it cannot find out the data. I only blamed myself that I didn't backup the bookmarks...and I need to do it from scratch.
But I haven't understood why the bookmarks disappeared in the desktop without any error. I've just updated Firefox from 8.0.1 to 15.0.1, I hope it'll not happen again.