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Bookmarks lost after upgrade to ver 22

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New User

Bookmarks lost after upgrade to ver 22

I upgraded from ver 21 to 22 on Win7 on two computers. My bookmarks have disappeared on both machines. I tried restoring from a cloud backup and they are not there. I restored them from an old computer running an earlier version but still nothing appears when I go to the Bookmarks menu.

When I try to bookmark a page still nothing appears in my bookmarks when I go the menu option (ie Menu - Bookmarks - Show all bookmarks.

It appears that the bookmarks system has been corrupted.

15 REPLIES
Site Moderator

Re: Bookmarks lost after upgrade to ver 22

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

New User

Re: Bookmarks lost after upgrade to ver 22

No luck.

I tried moving places.sqlite to places.sqlite.corrupted and restarting Firefox as instructed. I am able to create local bookmarks but syncing from the cloud to my Firefox has not restored my bookmarks. It has restored my browsing history, passwords and extensions, but no bookmarks are showing up.

I have tried downgrading to version 21 and this didn't help either.

Site Moderator

Re: Bookmarks lost after upgrade to ver 22

Do you have JSON backups in the bookmarkbackups that you can use to restore the bookmarks from?

New User

Re: Bookmarks lost after upgrade to ver 22

I've tried that - both from the "Import and Backup" menu and also from "Choose file". Nothing appears in my bookmarks Library window. I enclose a screenshot for evidence.

BTW - those two links are giving error message "ERROR The requested URL could not be retrieved"

2013-06-28-02-52-47-44a50f.png
Site Moderator

Re: Bookmarks lost after upgrade to ver 22

You did remove all places files before trying to restore a JSON backup?

Did you try older backups (there should be 10 JSON backups in the bookmarkbackups folder)?

New User

Re: Bookmarks lost after upgrade to ver 22

I tried both options. There are still no bookmarks visible in the Library window.

I set up a new Windows user account and tried to restore bookmarks - no joy.

This must be a FF22 bug.

Support Forum Moderator

Re: Bookmarks lost after upgrade to ver 22

Did you look in the Bookmarks Menu folder in the Library, in addition to the Bookmarks Toolbar folder?

New User

Re: Bookmarks lost after upgrade to ver 22

Yes - nothing there.

[a few edits later . . .]

I have managed to restore my bookmarks by backing them up as HTML on a machine with an old version of FF on it - they don't restore perfectly but its easy to fix it. They do appear to sync properly though I'll need to look at this a bit longer.

It still appears as if something is definitely not right here - I'm not able to restore my bookmarks from the cloud. I don't think I'll mark this as fixed yet.

Site Moderator

Re: Bookmarks lost after upgrade to ver 22

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.